Maintenance, Support & Servicing

Whether your printer was bought from us or elsewhere we can help. If we are unable to fix the problem over the phone we can provide quotes for onsite visits or back to base repairs.

Call

01264 335 118

Opening hours

Mon – Friday 9am – 5:30pm

Email

support@hdlabels.co.uk

Support agreements

For customers needing the security of a support agreement we offer a range of support options to suit your specific circumstances. Please contact us to discuss these.

Printer servicing

Ensure your printer is always ready to go by keeping on top of your printer servicing. Talk to our team for advise on what you should be doing as well as service options we can provide. Pro-active / periodical servicing is proven to extend the life of your printer and will ultimately save you time, money & stress in the long run.

Support videos & FAQs

Check out our label printer support videos & FAQ section. These are full of great tips, instructions, explanations and training all designed to help you get the most out of your label printer. Don’t guess when it comes to replacing a print head correctly or boxing you label printer. Take advantage of our free video section and you might find the answer you’re looking for.

Remote assistance

We use TeamViewer to provide remote assistance to our customers, this allows us to take control of your computer when helping with software related problems.

Download TeamViewer Remote Assistance for Windows

Download TeamViewer Remote Assistance for Mac